"Good morning! I spoke with Dr. Hickey about before and after pictures that I had taken with my phone and she was interested in seeing them. I did the best I could with the photo editor on my phone.
I also wanted to send my thanks and love to Dr. Hickey and the fabulous staff at Downtown Dental. I have been very self-conscious about my front teeth for many years, and even attempted to see another dentist to get it corrected, to no avail.
On my first visit to Dr. Hickey, she told me that fixing the teeth was no problem and she put me completely at ease. I have severe dental anxiety, so having a caring understanding person telling me that my problem would be fixed and would be better than before was reassuring.
I couldn't have imagined how much better my teeth could look. Honestly, I cried on my way home from my final appointment. My teeth look better than they did when I got my braces off 20 years ago! Words can't express the change you've made in me. I hated having my picture taken and hated smiling... but now I am constantly smiling as big as my mouth will allow!!!
Thank you guys so very much!!! And, I have already referred several people to your office, because I can't say enough good things. Sending so much love and appreciation, see you guys soon for a cleaning :)"
Jilian S. - Knoxville, TN
I have always had a fear of the dentist due to an inability to be completely numbed when I was younger. Consequently I have searched to find a dentist that would be gentle, kind and look out for the patient. I had a previous negative experience with another dentist in Knoxville, so I decided to look for a change. I scoured through the providers on my insurance list, searching for a female dentist in particular. That is where I came across Downtown Dental the office of Dr. Hic...key. Of course my nerves were shot, but from the moment you walk through the door, there is an air of warmth and kindness. This particular appointment was for a cleaning. I cannot begin to express how AMAZING the hygienist Sandy was! I have NEVER had a pleasant experience at this dentist until meeting this staff. Sandy was like an old friend! She made me feel completely comfortable, cared for, was professional and informative, all while making me feel positive about improving my dental health! My teeth and gums after she finished felt AMAZING!! I immediately knew there was improvement and it showed. What my prior dentist said was periodontal disease, turned out to just be irritated gums from their ineffectual cleaning.
Then Dr. Hickey came in. She was so kind and gentle. She actually listened to my concerns and came up with a plan that would address my needs and not require a second mortgage on my house! I cannot express my gratitude to the staff there! I can say without a doubt anyone looking for an incredible dental office(especially if you're a fearful patient like me)run, do not walk to set an appointment up there. Even if you have neglected to go for years, they will welcome you with open arms, discuss what you need to do to get back to where you need to be, and help you achieve those goals!! Kudos to these ladies!!!
Nickole B.D. - Knoxville
"Who like going to the dentist ??? I do !!! Well, I do now since I found Downtown Dental... Dr. Hickey is exceptional, and her staff is so fun, friendly, and helpful! You have a wonderful team! I have had such a great experience with Downtown Dental being my new dentist. I have recommended you to everyone!! Three of my friends should be calling to make appointments very soon. Thank you very much for all that you do. I will be seeing you in about 2 weeks". :-)
Jodie B. - Knoxville, TN
"Two summers ago my son and family were traveling from southwestern Ohio to visit family in Indianapolis. They had been out of the country for a few years and had no doctor or dentist, and had no idea what to do when their daughter developed and abscess while traveling. My son called Dr. Marsha's office. Dr. Marsha's assistant called her at home -- she was on vacation -- and yet she came in to her office to take care of my granddaughter. She pulled a tooth and did a followup later on! I am thankful for Dr. Marsha's concerned care, even for a child she did not know".
Susan L. - Little Hocking, OH
"Thanks for taking time with our daughter Delaney and for helping her first dental visit to be an enjoyable and fearless one! She'll keep brushing and flossing, and we'll see you in 6 months!"
Michael & Johnna P. - Knoxville, TN